Digital Delivery Policy (Shipping Policy)

Last updated: 16 September 2026

This Digital Delivery Policy explains how Missinglinks Enterprises Ltd (“we”, “us”, “our”) provides access to digital products purchased through our website. By placing an order, you agree to this policy, our Terms of Service, and our Refund Policy.

All products sold on our website are digital products delivered electronically. We do not ship physical goods.

1. No Physical Shipping

We do not send parcels, letters, or physical items. All purchases are delivered digitally through download or electronic access.

There are:

• no courier services,

• no postage fees,

• no customs duties,

• no physical delivery times.

2. How Digital Products Are Delivered

After completing your purchase, digital products are delivered via:

• instant download links,

• email delivery,

• account‑based access (where applicable).

Most digital products are available immediately once payment is confirmed.

If you do not receive your digital product within a few minutes, please check:

• your email spam/junk folder,

• your order confirmation email,

• your account dashboard (if applicable).

If you still cannot access your digital product, contact us at info@missinglinks.store.

3. Access Requirements

To download or access digital content, you must have:

• a compatible device,

• a stable internet connection,

• sufficient storage space,

• software capable of opening the file format.

We are not responsible for access issues caused by unsupported devices or outdated software.

4. Download Limits

Some digital products may include:

• limited download attempts,

• time‑restricted download links,

• account‑based access controls.

These measures help protect our intellectual property.

If you require additional access, email us and we will assist you.

5. Failed or Interrupted Downloads

If your download fails due to:

• internet interruption,

• browser issues,

• device storage limitations,

you may retry using the original link. If the link expires or continues to fail, contact us at info@missinglinks.store and we will reissue access.

6. Digital Delivery Times

Digital products are normally delivered instantly.

Delivery may be delayed if:

• payment verification is pending,

• your email provider blocks automated messages,

• our system experiences temporary maintenance.

If delivery is delayed beyond 1 hour, please contact us.

7. Digital Download Consent

Under UK consumer law, your 14‑day cancellation right ends once:

• you download or access the digital content, and

• you provide express consent to receive the content immediately, and

• you acknowledge that doing so waives your cancellation right.

This consent is required at checkout.

8. Contact Information

• Email: info@missinglinks.store
• Missinglinks Enterprises Ltd
• 71–75 Shelton Street, Covent Garden, London WC2H 9JQ  
• Company No. 16196092